5 Common Problems with GoPro Video and How to Fix It

GoPro cameras are designed to let travelers and extreme sports fellows capture the most existing moments of their adventures. These tiny action cameras allow everyone to film the scenes no other camera would do. 

5 Common Problems with GoPro Video and How to Fix It

Invented by Nick Woodman, the first GoPro model was released in 2004. It was the first of its kind camera that quickly became the leader on the market and ultimately a synonymous for action cams. To keep the leadership, GoPro cameras are evolving, adding up new features and improving the output image quality.

In 2018 GoPro released its 7th generation camera model – GoPro HERO7 Black, which features an improved built-in electronic image stabilization – HyperSmooth. Lately this year, GoPro released its 8th generation cameras – GoPro HERO8 Black and GoPro Max. The latter allows you to shoot amazing 360-degree clips. You can read more about these new models in our recent review.

Without a doubt, GoPro cameras are great in that they allow us to film action videos from angles no other camera is capable of. However, there are quite a bit of known problems when video clips recorded with GoPro cameras may get corrupted in one or another way. In this article, we’re going to discover the most common problems with GoPro cameras and how to fix them. 

5 Common Problems with GoPro Video and How to Fix It:

1. I’ve Got a Corrupted, Unplayable GoPro Video File. How Do I Fix It?

If one or several video files recorded on your GoPro camera can’t be played in a media player, it’s almost certainly the result of an improperly terminated recording session. Here are just a few examples of how the issue may occur:

  • When filming with a GoPro camera, some glitch may power off the camera.
  • Your camera’s battery may run low on power and turn off the camera during the recording session.
  • You didn’t stop the recording process and powered off your GoPro while it still was recording the video.

As a result, some of your video files may not be finalized by the camera and miss important bits needed for the video files to work properly. Usually, those bits are metadata located in the header of the MP4 video files.

To repair the corrupted GoPro video, all you need to do is to fix the header section within damaged MP4 files. For this, you may need to extract healthy metadata form a valid video file recorded with your GoPro and then add it to your damaged file.

The fastest and easiest way to do that is to use an appropriate video recovery tool. There is a great guide on how to repair unfinalized GoPro files with different tools. So, if you’ve got a corrupted GoPro video, go here to read the guide.     

2. Some of My GoPro Videos Are Bumpy. What Should I Do?

This is a known issue associated with the HyperSmoth feature in the GoPro 6 and 7 models. When you turn on the electronic stabilizer, some of the videos recorded on the camera may get very shaky. Ironically, the HyperSmoth feature is actually aimed at removing the shakiness of your video recorded with the camera handheld. 

Unfortunately, there is no way to fix such video files. This is how the camera recorded them. You won’t be able to fix this issue with video editing software.

We advise that you test the HyperSmoth feature prior to recording some important stuff. If you find that your GoPro cam records a bumpy video, you can ask for help on the official GoPro community forum. Most probably, GoPro fellows will advise you to update the firmware. If it won’t help, you may claim for a camera replacement.   

3. I Deleted My GoPro Video Files from a Memory Card. Can These Files Be Recovered? 

Another common issue is when you accidentally delete your GoPro video files from an SD card. Trying to restore the files with regular data recovery tools may result in that the video will have distortions, or won’t play at all. Here is why.

When you’re recording video clips, your GoPro camera writes two video streams in parallel: one – with the full resolution and another – with the low resolution needed for a fast video preview. The camera splits both video streams into chunks and saves them alternately – high-res video chunks followed by the low-res video chunks. As a result, the video files get extremely fragmented. 

Regular data recovery tools can’t locate such fragmented videos correctly, and you get corrupted files that miss headers, video frames and include frames from the low-res version of the video. Such MP4 files either can’t be played or have artifacts and distortions.

If you’ve deleted your GoPro video files from a memory card, the first thing you should do is create an image of the entire memory card. Make sure to not write any new files on the memory card before you’ve created the image file. Otherwise, you may overwrite your GoPro videos with new data and won’t be able to recover them.

Once you have the image file, you will need to use a recovery tool that features an algorithm for filtering out low-res chunks from your deleted video files. For more details on how to create the image file and recover your deleted GoPro video files, read the article we’ve mentioned earlier in this post (see issue 1).

4. My GoPro Video Freezes During Playback. Can This Be Corrected?

This is another known problem with the HERO 6 and HERO 7 GoPro cams. 

There is no viable solution to fix the video. What you see is what your camera has actually recorded. It is reported that the issue may occur due to condensation, which may affect some internal parts of the camera. To prevent the issue from happening do not replace your camera’s battery or SD card when going outside in low temperatures.

5. My Computer Doesn’t Recognize a Memory Card with GoPro Videos. How Can I Fix This? 

The reason for this could be a corrupted micro SD card. If your computer doesn’t recognize the memory card, you should try to read the card from some other device. If this still doesn’t help, you may try to quick-format the card and then recover your video files as described in chapter 3 above. 

To avoid such problems in the future, make sure to use SD cards certified by GoPro. You can find a list of supported SD cards on the GoPro’s official site.

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