Government launches new portal to track lost phones or stolen phones

The central government has launched a new portal that will help its users to track their lost or stolen mobile phones. Telecom Minister Ravi Shankar Prasad launched a new website where you can report a complaint of lost phones. The project has begun on a pilot basis in Maharashtra on Friday and ultimately will be executed across the entire country.

‘This is the age of the power of technology and communication, and it is necessary to leverage them for people’s welfare,’ Ravi Shankar said during the launch of the new portal.

The Central Equipment Identity Register (CEIR) will keep a database of IMEI (International Mobile Equipment Identity) numbers that will help track your lost or stolen device. Each mobile number contains a 15 digit unique identification number which is also known as International Mobile Equipment Identity. Whenever a user makes a call, the call record shows the phone number of the caller and IMEI number of the handset from which the call has been made.

Moreover, the phone number in the handset can be substituted if the SIM card is changed but the IMEI number can only be replaced by the technical person. You will have to lodge an FIR and inform the Department of Telecom (DoT) via helpline number 14422 if you have lost your phone. The stated lost phone will be blocked by DoT which will prevent the reuse of the phone.

Essentially, if you lost your phone or if it gets stolen, you can file an official complaint online on CEIR website.

If in case anyone tries to use your lost device, the telecom service provider will render details to the police and will sequentially help them to trace the lost/stolen mobile phone.  Furthermore, all the major service providers like BSNL, Reliance Jio, Airtel, Vodafone, Idea will help the DoT to track the phone.


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