Communication has become the need of the hour and there are plenty of apps to do that. WhatsApp, Facebook Messenger, Android Messages, etc. give us new ways to engage in a conversation which we wouldn’t do otherwise. Instagram and Twitter help us connect with the royalty in a jiffy, even though it’s sometimes one-way communication. But, if you want to contact the businesses, e-mail or call was the only option until Google introduced Messages feature back in November 2018. We can put that to good use and in this article, we’ll teach you just how to drop messages to businesses on Google Maps in a step-by-step form.
How to Message Businesses on Google Maps
The steps are quite simple. Turn on your Wi-Fi and Location. Then open Google Maps and type the name of the business you want to contact to gather some information.
In the bottom tabs, you’ll see Messages right next to call. You can, of course, call the business or go there but some people are too lazy to walk in or some aren’t a calling person. Click on Messages or swipe up to know more about the business.
Here, you’ll see the working hours, the address and review of the business. Click on Messages to chat with the company’s representative.
You can inquire about some issues or timings or about the work, which the business can reply whenever they choose to. The three vertical dots on the top right corner houses additional options like Delete Chate and Block/report spam the business. Deleting the chat from your end won’t delete the chat business users possess.
The update now available globally, businesses now can put up their listings for people to contact them directly. People using Google Maps on Android AND iOS can take advantage of this feature but keep in mind that not all businesses support it.