Sending bulk or automated Messages on WhatsApp? Get ready to be sued

WhatsApp is used by billions globally for communication purposes and while India is a key market for the 200 million Indians users, miscreants are misusing it to spread fake news and bring hostility amongst the countrymen. To curb this, WhatsApp limited forwarding messages to only 5 people, which technically can be repeated multiple times. Back in May, WhatsApp issued cease and desist notice to firms cloning the app and overriding message-forwarding restrictions. But in the wake of more fake news, the Facebook-owned messaging platform has decided to take a stance against it.

Sending bulk or automated Messages on WhatsApp Get ready to be sued

People who will forward bulk messages for reasons other than personal will have to answer in the court, starting December 7. In the warning issues, WhatsApp has cleared its stance on bulk or automated messaging, which is against their terms and conditions.

WhatsApp said in its blog, “Beginning on December 7, 2019, WhatsApp will take legal action against those we determine are engaged in or assisting others in abuse that violates our Terms of Service, such as automated or bulk messaging, or non-personal use, even if that determination is based on information solely available to us off our platform.”

WhatsApp has been under fire from the Indian government in the past, for their lack of action against people circulating their dangerous agenda. This action might also be the consequence of the cloning incident which came to light a few months ago during the Lok Sabha elections where people were cloning WhatsApp and with the help of some software tools, could override the limitations of automated and bulk WhatsApp messages.


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