A communication system in a company is useful in two ways. First, the system enables employees at all levels to collaborate and share information crucial to business operations. Second, this system also allows you to interact with your customers. At both levels, sensitive information gets exchanged between business and customer. Find out why a secure communication system is an essential part of your business and learn about the ways you can boost the security of your sensitive information.
Enable Data Management
A secure communication system allows you to own, manage, and monitor your company’s data effectively. By hosting this data in a company intranet, you can control who has access to view or edit company documents. If you need to share information with individuals outside the company, you can track the changes they make and withdraw access when necessary.
Ensure Regulatory Compliance
Data regulations such as the European Union’s General Data Protection Regulation (GDPR) mandate how companies should secure their internal and external communication systems. The GDPR, for example, regulates how you protect customer data and how you handle data breaches. Setting up secure systems ensures that your company remains in compliance so that you can be protected from huge fines and other penalties resulting from a data breach.
Prevent Identity Theft
Every company dreads a data breach, and hackers are getting more and more creative at ways to steal information. A data breach not only releases sensitive data, but it can also make your employees and clients the victims of identity theft.
Cybercrime is a growing problem. Securing your sensitive information can make you less susceptible. Stay up-to-date with the latest security protocols and create a secure communication network. These actions will make your company less vulnerable to hacking and data breaches.
Inspire Stakeholder Trust
Security breaches and other cyberattacks such as malware, phishing, and more can make your clients, investors, and employees lose trust in your business. This situation can lead to a loss of funding or revenue. A secure communication system will prevent cybersecurity issues and help maintain trust in your business by increasing motivation and helping you achieve your business objectives.
Now that you know why it’s important to have a secure communication system, consider the following ways to implement one for your business:
- Put together a cybersecurity team and develop security policies to safeguard your system. Your security policy should clearly outline who has access to information, who can modify this information, who is authorized to share it within and outside the organization, and how the information is used. You should also outline how to internally deal with violations or unexpected breaches.
- Use a secure platform for internal communications. This point applies to email messaging, instant messaging, discussion forums, and any other communication format your company uses. For example, you can choose to communicate only within a company intranet, which requires credentials such as a company email or employee ID number.
With this guide, you can help you protect your company’s data and improve your internal and external communications.